Business software is a collection of computer programs that are designed to assist in managing and perform an organization, enhancing productivity and accuracy. They are used for a variety of tasks, such as customer relationship management, project management, sales force automation, and financial accounting. There are a variety of business applications exist, and each one is customized to the specific requirements of the industry that it is targeting.
A company that sells online products can benefit from powerful features, such as customer relationship management software. This creates more trust and transparency to be built up with customers. This kind of software could also provide key insight into the performance of a business, such as how well its marketing is performing or how effective its website is in converting potential customers.
Business software is widely used and has played an important role in the growth of many companies around the globe. The earliest business application software was created for jobs in the white collar and large mainframe computers employed to automate processes like bank cheque processing and factory accounting. Word Perfect and Microsoft Word caused the demise of the IBM typewriter and the mathematical spreadsheet software such as Lotus 1-2-3 or Excel became extremely popular with corporate users.
Some business software is interactive. This means that users can manipulate data and receive results immediately. Certain business software is able to run in batch mode. This means it is designed to run automatically and produce reports, with or without the involvement of the user. A team is formed to address the issue whenever a software issue occurs, so that users can get back to work. This process is known as business application support.